How long do the chocolates last?
It is highly recommended to leave the chocolates out at room temperature and not to refrigerate them to prevent them from losing their freshness quickly. We want to ensure that you enjoy our treats at its best quality. Once bought, our items (chocolates particularly) can last up to 2-3 weeks of freshness.
What are your business hours?
We are open 7 days a week, including most holidays. All our hours are based in the Central Daylight Time Zone. Our business hours are:
Sunday: 3 pm – 10 pm
Monday-Saturday: 1:30 pm – 10:30 pm
How can I order for big events and how early can we order them before the deadline?
Depending on the number of items, we are ready to accept your orders as early as one week before the actual event day. Please contact us at (872) 808 2440 for more inquiries or text at (312) 927 5656. Make sure you leave your name when you text us so we can take note of your inquiries.
If we did not like the items we ordered, can we ask for a refund?
Unfortunately, we cannot do refunds. All purchased food items are final. If you would like to share your concerns with us further, please contact us at (872) 808 2440 or email us at officialmrkiteschocolate@gmail.com
What are your gift wrapping/decorating options?
For custom event/bulk orders, we cater packaging as requested (ribbons, clear cellophane, special messages, different box sizes, etc.)